How can I purchase tickets?
Tickets for general tours can only be purchased through this web site. Walk up tickets are purchased at the door. Tickets for some other tours such as the holiday tours and special events are available at several locations in Lafayette, and these locations are listed under the tour or event decription.
What is the deadline for buying tickets online?
Tickets can be purchased online at the regular price any time before the tour. Tickets are the door are $2 more for general tours. Special tours may have a differnet extra cost.
Why should we buy tickets in advance?
Three reasons: Tours many be cancelled if no reservations are received by the third day before the tour; tours may be sold out leaving no walk up tickets available; and tickets are $2 more at the door.
Where do we meet if we already have tickets?
Tours start at the front door of the Mansion.
How long before of the start of the tour should we arrive?
The doors of the Mansion will be opened at the scheduled start of the tour. All participants are admitted at the same time at the start of the tour.
What do I need for tour admission?
You will receive an e-mail receipt that lists the tickets you have purchased, and this will admit all members of your party. As a back up, we will have a printed list of tickets sold.
How long do tours last?
Tours typically last 90 minutes.
Where do we park?
There is parking in the Museum parking lot. Please don't park in the grass. Instead, use the street for overflow parking.
Can I get a refund if my plans change?
There are no refunds after tickets have been purchased.
I am a member, but how do I buy tickets for friends at regular prices since I won't accompany them?
If you don't log in on the tours page, then all of your transactions will be at regular prices and not member prices.
I am a Museum member, how do I get member prices on tours and other events?
After you click regular tours, go to the accounts link and log in. The site will automatically convert all of the prices to member prices if they are different than regular prices.